While LASSO Admins and Users can choose how to send out notifications, Crew members are able to choose how the LASSO Mobile app notifies them.
To update their notification preferences,
Open the LASSO Mobile app and login
Click your initials in the upper right corner of the app
Click "My Company Profiles"
If a crew member has multiple employers who use LASSO, they will select which employer setting they would like to update.
Click "Notification Preferences"
Toggle on or off the email or SMS text notificiations
For app push notifications, crew can enable or disable these from their phone's app settings. This is different for every device, so specific instructions can't be provided.
Question: I want to require that my crew members enable text messages so that they have to receive my notifications that way. Can I do that?
Answer: As an app, LASSO is required to allow individual users of the app to select how the app notifies them. That means that crew are able to choose to enable or disable emails and text messages, as well as choose how app push notifications are sent.
LASSO recommends enabling all three forms of notification types (SMS text, email, app push notification) to ensure that crew members receive their messages.
Certain messages can also require confirmation of receipt, which can help to ensure that messages have been read and reviewed.
Question: How do I know if my crew member has disabled a notification type?
Answer: From the crew profile, click the notifications tab. At the top of the tab, you'll see your crew member's selected notification preferences.
