When a crew member is reactivated in LASSO, you may notice they're active again in LASSO but no longer appear in your timekeeping system (Swipeclock). This usually means the employee profile still exists in Swipeclock, but it has a Separation Date that marks them as inactive. To bring them back, you'll remove that Separation Date in the timekeeping system.
Removing the Separation Date in Swipeclock
From the timekeeping site, click Employee Setup in the left menu.
Click the header for employee filters and select All Employees including inactive.
Your inactive crew member will now appear in the list.
Open their profile by clicking their name.
Edit their information and remove the Separation Date.
Click Save.
Once you remove the Separation Date, that crew member will reappear in your list of crew in the timekeeping system and can clock in and out as normal.
Please note that employee information entered directly into the Swipeclock employee profile will NOT sync back to the LASSO crew profile. Updates to address, name, or contact info should always be made in the LASSO crew profile.