Labor Agreements let you create, send, and track labor agreements for your crew—all from within LASSO. Here's everything you need to know to get up and running.
Before You Begin: Permissions & Setup
A few things need to be in place before Labor Agreements are available on your account.
Account-level:
Your account must have the Onboarding feature override enabled. Reach out to your LASSO account manager if you're not sure whether this is active.
User-level: Each team member who needs access must have the following permissions turned on:
Create & Edit Labor Agreements
Document Template Editor access (required for anyone building or editing agreement templates)
One important heads-up on pay rates: Any user with Create & Edit Labor Agreements access will be able to see crew pay rates—even if that information is hidden elsewhere in the system. Keep this in mind when assigning permissions.
Creating Labor Agreements
Step 1: Build Your Template
Labor Agreement templates live in the Document Template Editor, alongside your quote templates.
When creating a new template, select Labor Agreement as the document type. From there, you can:
Add merge tags to pull in dynamic information (similar to how quotes work)
Insert a Position Details block, which automatically repeats for every position the crew member is rostered on—so multi-position agreements populate correctly without any extra work
Use General Section merge tags to add custom text fields that can be filled in per agreement (think: personalized greetings, special instructions, or event-specific notes)
A few things to note about templates:
Labor Agreement templates don't use the theme editor, so the Position Details block will render in LASSO's default styling
The template editor is not a live preview—it won't reflect your edits in real time the way quotes do
Any standard language that stays the same every time (like a greeting or company policy) should live in the template itself. Use General Sections for anything that changes agreement to agreement.
You can set any template as your default by opening the template and selecting Use as Default. The LASSO-provided default template can be removed from your list if you'd prefer to use your own.
Step 2: Create the Labor Agreement
Labor Agreements are created from the Roster tab on an event. Look for the Labor Agreements section.
Select one crew member or multiple at once using the checkboxes
Click Create Agreement—if you've selected multiple crew members, LASSO will generate the same agreement for all of them
Choose your template from the dropdown. A preview will render on the right side so you can spot-check the content
Fill in any General Section fields with custom text for this particular labor agreement
Add or remove crew members from the Crew tab if needed—this is your one-stop shop to get everyone on the right agreement before sending
Step 3: Preview & Send
Before sending, take a minute to review each agreement in the preview. Confirm the event details, position information, and shift data all look right.
When you're ready, you have two options:
Create PDF & Send — Generates the agreement and sends it to the crew member via email. This is what moves the agreement into Sent status and makes it visible to the crew member in their portal.
Create PDF only — Saves the agreement in Saved status. The crew member won't be able to see it yet until it's sent.
Note: Agreements must be in Sent status to appear on the crew member's side—even if you plan to notify them another way.
You'll send each agreement individually, which gives you the chance to review and personalize the email for each crew member before it goes out.
What the Crew Member Sees
Once sent, the crew member will receive an email and can access the agreement through their LASSO portal. From there, they can:
View the full agreement
Download or print it
Approve or Decline
Their response gets sent back to LASSO and updates the agreement status automatically.
Checking Agreement Status
You can track responses in two ways:
By event — Review the Labor Agreements section on the Roster tab for an overview of where things stand for that event
By person — Open the crew member's profile, go to the Signature tab, and scroll to the Labor Agreements section. You'll see when the agreement was sent, when they responded, and what their response was. They can also download the agreement from here.
Heads up: There isn't a centralized dashboard that shows all agreements across all events for all crew right now. Searching by person or by event are your best options for tracking completion.
Labor Agreements on a Crew Profile
Labor Agreements aren't just tracked at the event level—you can also view them directly on an individual crew profile. Here's how to find them and what you can do from there.
Where to Find Labor Agreements on a Crew Profile
Navigate to the crew member's profile.
Select the Signature tab.
Scroll to the bottom of the page—you'll see a Labor Agreements section listing any agreements associated with that crew member.
For each agreement, you'll see:
The date it was sent
The date the crew member responded
Their response
Crew members can also download the agreement directly from this view if they need a copy.
Searching for Agreement Status
If you need to check whether a specific crew member has completed their agreement, you have two options:
Search by person — Pull up their profile and review the Labor Agreements section on the Signature tab.
Search by event — Look up the event to see agreement activity tied to it.
A Note on Dashboard Views:
Right now, there isn't a centralized dashboard that shows all agreements across all events for all crew at once. The crew profile view is your best option for checking agreement status at the individual level.